Terms of Service

1. Acceptance of Terms

By accessing or using the Mevayu website (mevayu.in), placing an order, or otherwise using our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any of these terms, please do not use our website or purchase our products.

2. About Mevayu

Mevayu is a Pune, India-based company selling ritual nutrition products — a category of thoughtfully designed, portioned food. Our products are licensed as food under the Food Safety and Standards Authority of India (FSSAI). The legal entity operating this website is Mevayu Wellness Pvt. Ltd., with its registered office at A1-A/405, Siddhivinayak Ginger, Pimple Saudagar, Pune, Maharashtra 411027, India. FSSAI License No: 11526037000219. GSTIN: 27AAVCM1031D1ZM.

3. Products and Services

All product descriptions, images, ingredient lists, and information on our website are for informational purposes. While we strive for accuracy, we do not warrant that product descriptions are complete, current, or free from error.

Our products are food items intended for daily nutrition. Statements on our website have not been evaluated by any medical or regulatory authority for therapeutic or diagnostic purposes. No health claims are made or implied.

4. Orders and Payment

• Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion.
• An order confirmation email will be sent to the email address you provide at checkout.
• All prices are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
• Payment is processed securely through our payment gateway partner (Razorpay or similar). We do not store your payment card or UPI details on our servers.
• We reserve the right to change prices, discontinue products, or refuse orders at any time. Prices at the time of order will apply to that order.

5. Delivery

Delivery areas, timelines, charges, and terms are described in our Shipping Policy.

6. Cancellations and Refunds

Order cancellation, returns, and refund terms are described in our Refund & Cancellation Policy.

7. Product Use and Disclaimers

• If you have food allergies, medical conditions, are pregnant or nursing, or are taking prescription medication, please consult a qualified healthcare professional before consuming our products.
• Allergen information (tree nuts, peanuts, seeds) is listed on every pack. Please review carefully before consumption.
• Store the product in a cool, dry place as directed on the packaging.

8. Intellectual Property

All content on our website — including text, images, logos, product designs, packaging artwork, illustrations, and code — is owned by Mevayu (or its licensors) and protected under Indian and international intellectual property laws. You may not reproduce, distribute, adapt, publish, or use our content for any commercial purpose without our express written permission.

9. User Conduct

When using our website, you agree not to:

• Use our website for any unlawful purpose or in violation of any applicable law
• Attempt to gain unauthorised access to our systems, servers, or data
• Interfere with or disrupt the security, integrity, or functionality of our website
• Misrepresent your identity or provide false or misleading information
• Post or transmit any content that is harmful, defamatory, obscene, or otherwise objectionable

10. Limitation of Liability

To the fullest extent permitted by Indian law, Mevayu, its founders, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, including but not limited to loss of profits, data, or goodwill.

Our total aggregate liability for any claim arising out of or related to these Terms or your use of our website shall not exceed the amount you paid to us for the product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold Mevayu harmless from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your breach of these Terms, your violation of any law, or your infringement of any third party's rights.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Pune, Maharashtra.

13. Changes to These Terms

We may revise these Terms of Service from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of our website after changes indicates your acceptance of the revised terms.

14. Contact Us

For questions about these Terms:

Mevayu Wellness Pvt. Ltd.
A1-A/405, Siddhivinayak Ginger, Pimple Saudagar, Pune, Maharashtra 411027, India
Email: mevayu45@gmail.com