Shipping Policy

1. Delivery Areas

We deliver across India via reliable courier partners. Delivery is available to most PIN codes. If your address is not serviceable by our partners, our team will contact you and initiate a full refund.

International shipping is not currently available.

2. Shipping Charges

Shipping is free on all orders across India. No minimum order value required. Any applicable taxes are included in the product price at checkout.

3. Order Processing Time

Orders are processed and dispatched within 2 to 3 business days of order confirmation. Orders placed on weekends or public holidays are processed the next business day.

4. Delivery Timelines

After dispatch, approximate delivery times are:

• Metro cities (Mumbai, Delhi NCR, Bangalore, Chennai, Kolkata, Hyderabad, Pune, Ahmedabad): 3 to 5 business days
• Tier 2 cities: 5 to 7 business days
• Remote and rural locations: 7 to 10 business days

These are estimates. Actual delivery times may vary due to courier delays, weather conditions, regional restrictions, or force majeure events beyond our control.

5. Order Tracking

Once your order is dispatched, you will receive an email with a tracking number and the courier partner’s details. Use the tracking link to monitor your order’s progress.

6. Delivery Partners

We partner with reputed courier services including Delhivery, Blue Dart, DTDC, India Post, and other reliable providers. The specific partner assigned to your order depends on your delivery location and product availability.

7. Delivery Attempts

Our courier partners typically make 2 to 3 attempts to deliver your order. If delivery cannot be completed after these attempts:

• The package will be returned to our warehouse
• We will contact you to arrange redelivery, which may attract additional shipping charges
• If redelivery is declined or the package cannot be redelivered, a refund will be processed as per our Refund & Cancellation Policy

8. Incorrect or Incomplete Addresses

Please ensure your delivery address and phone number are accurate and complete at checkout. We are not responsible for delays or non-delivery caused by incorrect address information provided by the customer. Refunds for undelivered orders due to address errors may be subject to deduction of shipping and courier return charges.

9. Damaged or Missing Shipments

If your order arrives damaged, has missing items, or contains an incorrect product, please refer to our Refund & Cancellation Policy for reporting and resolution steps.

10. Delivery Confirmation Contact

Our courier partner may contact you on the phone number you provide at checkout to confirm delivery timing or route. Please ensure the phone number is reachable during delivery hours.

11. Force Majeure

We shall not be liable for delays or failure in delivery caused by circumstances beyond our reasonable control, including natural disasters, strikes, government restrictions, transport disruptions, or acts of God.

12. Contact for Shipping Queries

Mevayu Customer Support
Email: mevayu45@gmail.com
Response time: 2 business days

13. Changes to This Policy

We may update this Shipping Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. The policy in effect at the time you place your order will apply to that order.